Online Training & Support
About this machine
Get expert help and training from the comfort of your workshop with our remote CNC support service. Whether you’re just getting started or need help solving an issue, our technicians are ready to assist via video call.
What’s Included in Our Online Support:
• One-on-one live video session with an experienced technician
• Machine operation training (CNC routers, edgebanders, fiber lasers, etc.)
• Software setup and troubleshooting (VCarve, Lightburn, Mach3, etc.)
• G-code guidance and editing basics
• Maintenance and calibration walkthroughs
• Remote fault diagnosis and troubleshooting
• Tailored advice for your machine and workflow
Service Details:
• $80 per hour (inc. GST)
• Sessions available in 1-hour blocks
• Conducted via Zoom, Microsoft Teams, or WhatsApp Video – your choice
• Flexible scheduling available to suit your time zone
We Support:
• CNC Routers & ATC Routers
• Edgebanders
• Fiber Lasers
• Panel Saws
• Air Compressors
Why Choose Us?
• Experienced and certified CNC technicians
• Personalized support tailored to your machine and skill level
• Solve issues faster without needing to wait for on-site service
• Improve your workflow and technical confidence
Need help fast? Book your online CNC support session today and get the guidance you need – from setup to troubleshooting.
If you have questions before booking, feel free to reach out to us directly.
Specifications, features and pricing are subject to change without notice. Images are for illustration purposes only and may not represent the exact product. Figtek Industry reserves the right to modify machine specifications to improve quality and performance. All prices are in AUD and include GST. Delivery and installation charges may apply depending on location. Please contact us to confirm current availability and specifications before placing an order.
