Online Training & Support

Get expert help and training from the comfort of your workshop with our remote CNC support service. Whether you’re just getting started or need help solving an issue, our technicians are ready to assist via video call.

What’s Included in Our Online Support:
• One-on-one live video session with an experienced technician
• Machine operation training (CNC routers, edgebanders, fiber lasers, etc.)
• Software setup and troubleshooting (VCarve, Lightburn, Mach3, etc.)
• G-code guidance and editing basics
• Maintenance and calibration walkthroughs
• Remote fault diagnosis and troubleshooting
• Tailored advice for your machine and workflow

Service Details:
• $80 per hour (inc. GST)
• Sessions available in 1-hour blocks
• Conducted via Zoom, Microsoft Teams, or WhatsApp Video – your choice
• Flexible scheduling available to suit your time zone

We Support:
• CNC Routers & ATC Routers
• Edgebanders
• Fiber Lasers
• Panel Saws
• Air Compressors

Why Choose Us?
• Experienced and certified CNC technicians
• Personalized support tailored to your machine and skill level
• Solve issues faster without needing to wait for on-site service
• Improve your workflow and technical confidence

Need help fast? Book your online CNC support session today and get the guidance you need – from setup to troubleshooting.
If you have questions before booking, feel free to reach out to us directly.